Click the "My Account" link on our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance. Most orders shipped be Fedex, UPS or USPS will arrive in 7 to 14 business days, if you order has not arrived in 14 business days please contact us. Special order items or backordered items may take longer than 14 business days to arrive. Orders shipped by freight line shipping normally arrive in 4 to 10 business days.
My order never arrived.