My item(s) arrived damaged.

All our shipments have insurance and require a signature. If your item(s) arrive damaged please have the delivery driver note the damage you may refuse the shipment or sign for it. If at the time of delivery you don't notice any damage to the packaging but upon opening the item(s) you find damage please take clear photos of the item(s) damage and the packaging. Once you have the photos please use our contact page here to let us know the problem with your shipment. WE DO NOT EXCEPT PHONE CALLS FOR DAMAGE SHIPMENTS! All damage inquires must go through email so we can track the progress of the claim we file with the delivery company and to keep you informed. We do not control the length of the claim process if you require a replacement shipment of the item(s) we suggest you create a new order and repurchase the item(s). Once the claim is completed by the delivery company and we receive the claim check we will refund your original order.